Welcome to JRWhipple.com Over 25 Years in the Computer Business.
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You CAN get a virus by just reading your mail
Contrary to popular
belief, some of the
newer viruses can
infect your machine
by just reading them.
But there are some
things you can do to
minimize their threat.
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E-Mail Viruses
General information
about email viruses.
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Melissa Virus
How to detect and
remove this bug
from your computer.
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Happy99 Virus
How to detect and
remove this bug
from your computer.
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CHI or Chernobyl
April 26th & the 26th
of other months is
the day to watch.
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Bogus Warnings
Why you shouldn't
worry about, or
pass-on most of these.
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Anti-Virus Software
A list of all the
major players in the
anti-virus business.
"Our customers receive free lifetime support"
Need A New Computer?
If you are ready for a new computer, please take a look at our
Power-Tower for one of the best computers on earth.
Click the Virus Info tab, after reading the Power-Tower page, to return here.
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Don't Install This
A few things that
probably shouldn't be
installed in your
computer.
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Removing Files
How to safely remove
files & programs from
your hard drive.
•
Re-Formating
How to properly reformat
your hard drive.
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Starting Over
How to clean, reformat
and reload your
computer's hard drive.
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Under The Hood
How to safely work inside
your computer.
•
Build Your Own
Some helpful hints for
those who want to build
their own computer.
Virus Warning
KLEZ.H
In our ongoing fight against computer bugs, and to help keep our customers, associates, and friend's computers free from viruses, we are sending this warning.
We generally don't warn about every computer virus that comes along. After all, hundreds of new viruses and computer worms are released each month. Many computer viruses are not destructive of files and programs on the infected computer, they just use your computer to send copies of themselves to others on your email list. Once in a while an especially nasty virus or computer worm comes out that can cause much damage to infected machines. This new virus is such a creature, and we feel it is dangerous enough to send this warning.
A new, and destructive, virus called "Klez.H" or "WORM_KLEZ.H" is making the rounds. This virus is delivered by your email.
It is imperative that you have a current, up to date, virus checker. If you do not have a good anti-virus program installed on your computer, and it is not up to the latest version, your computer could get attacked by this destructive bug. If your virus checker is not up to date, this new virus could infect your computer.
Click the above If you currently have ANY anti-virus program installed on your computer.
Please read this entire page, before you start your scan!
You can check your computer for this, as well as other viruses, by clicking the following link:
Click the above graphic and follow the instructions. You can read more about this new virus by clicking the WORM_KLEZ.H link in the "Virus Alerts" panel in the upper right of this page.
Remember, the above virus test will not keep you free from future attacks. It only checks the current condition of your computer. To keep your computer safe from future viruses you must have a resident anti-virus program installed on your machine.
When running the above virus checker, be sure you click the drives you wish to scan, (Before you click the scan button), or your computer will NOT be tested for viruses.
- CAUTION -
If you have never had a virus checker installed in your computer, or the Anti-Virus program which was in your computer has never been updated, there is a good chance that one or more viruses have already infected your computer and you don't know it!
Many computer viruses infect critical files that make up Windows. If an Anti-Virus program removes these infected files, your computer may fail to boot up the next time it is started, and you may need to reinstall Windows and/or other programs.
You're dammed if you do, and dammed if your don't! If you don't have an Anti-Virus program in your computer, you will eventually get infected, which may stop your computer from functioning… If an Anti-Virus program checks your computer and detects and removes infected files, that are critical to the computer's operation, this too may stop your computer from working right.
There is no easy way around this! All computers, that have Internet access, must have a good Anti-Virus program installed. Very few computers will be so infected that the Anti-Virus program will cause problems, but a few will. Backup all your critical data to floppies, or other removable media, then check your machine for viruses. Once your computer has been cleared of all viruses, do a normal power-down restart, and insure it starts up properly. In the rare case that your computer was so infected that it will no longer start properly, you may need to resort to your "Recovery CD" or completely clean and reload your hard drive: SEE THIS. If you have to resort to the recovery CD or to reloading Windows, after your computer is back up and running, you must then scan your backup media for viruses, or they could re-infect your computer.
PC-Cillin
We recommend the anti-virus program called PC-Cillin 2002 by Trend Micro. If you don't already have this anti-virus program installed on your computer, you can download a free 30-day trial version of PC-Cillin here:
If you already have PC-Cillin installed on your computer, you need to insure that it is updated to the latest version of pattern files, so it can detect and block this new virus. When properly installed and configured, PC-Cillin should automatically update its files, but this new virus is so dangerous we recommend you verify its operation by doing the following:
Double click the little blue & white icon near your clock,
in the lower right of your screen.
If the pattern file is 289 or greater all is well,
and you should be protected from this new virus. (If you have PC-Cillin 2002, click the "About" selection to see the pattern number.)
If the pattern file is less than 289, do the following:
Leave the PC-Cillin window open.
Open your web browser, so you are connected to the Internet.
Back in the PC-Cillin window, click the large MAIN button, (For PC-Cillin 2000), or click "Update Now" if you have PC-Cillin 2002.
When the program opens, click the Update button.
Click the Update Now icon, then click the Next button.
If you do not have PC-Cillin installed on your computer, but do have another anti-virus program, I strongly suggest you check with that program's main web site or their technical support, to insure the version you currently have will detect this new virus.
P.S. If you are considering a new computer, please visit our site for the best computers on earth, and of course, the world's best computer support. ( All of our current computers come with PC-Cillin preinstalled.) -JR
Visit JRWhipple.comScroll down the left for our fine products.
NOTICE!
Trend Micro is the owner of this free virus checker. Please direct all questions about the operation of this virus scanner to Trend Micro's Tech-Support.
For information on purchasing the latest PC-cillin product, please call 1 (877) 268-4847 or Click Here, to buy it online.
PS: You may find that Trend Micro is much more receptive to your questions after you spend the few measly bucks they are asking for their product.
:-)
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Have a Question?
Do you have a question about your computer? Do you want to tell us what you think
of this web page? Just want to say hello?
We are always interested in hearing from our visitors.
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Hoaxes!
Many virus warnings are pure BUNK! They may tell you to remove a specific file or program from your computer, to make it safe. Don't do this till you've checked some or all of the following links:
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Hoax Busters Symantec Hoaxes Urban Legends
Find A Virus
Try one or more of the following databases to search for a particular virus by name.
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Symantec CERT Sophos
Who's Watching
You
Surf The Net?
SpyWare, AdBots, and Parasites could be in your computer, watching and reporting on what you are doing online.
Click the Eyes to learn more.
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•
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When you can't have any
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PC-Cillin Configuration
If you have PC-Cillin 2002 we strongly suggest you check the configuration of this version of the anti-virus program.
Double-Click the small icon near the clock.
Click the "Settings" button.
Click "Virus Scan".
Click "Internet Mail Scan".
Click the down arrow and select "Delete".
Click the "Apply" button, and close all windows.
That's it! PC-Cillin 2002 is now configured properly.
A Virus was Detected
Eventually you WILL receive at least one virus in your email. When you do, assuming you
have your virus detector setup properly, you will see a message similar to the following:
Notice that the action when virus found, states the file was not cleanable, so the virus was deleted. Had this stated “The file was passed”, your anti-virus program is not set properly, and you could get infected. See the above to set your PC-Cillin anti-virus program to delete these nasty little bugs.
If the file was deleted, fear not. Just close the massage box and return to what your were doing. This virus was blocked from infecting your computer and will cause you no further problems.
